In order to add a new agent to your Nectar Desk account, please follow the example in the video below:
To create a ring group in Nectar Desk, please follow the example in the video below:
This video will show you how to upload a recording in Nectar Desk. You can use your recordings for voicemails, greetings and much more.
This video will show you how to set up an integrated voice response protocol in Nectar Desk.
! Please be advised that Nectar Desk’s functionality outside of Chrome browser is limited. Functions like cold and warm transfers, dispositions and others will not be available. Step 1. Please locate your SIP credentials under Settings – Agents – … Continued
Voicemail Drop feature allows you to leave pre-recorded message every time you hit voicemail box General Overview of the feature How to set it up: Navigate to Settings –>> Recordings and Upload voicemails for each of your agents. … Continued
Nectar Desk should be used with Chrome Browser. Specific browser extensions can block some of our software’s functionalities, including the audio, and cause the interface to behave unexpectedly. Here is a list of extensions you should avoid when using our … Continued
This is an article for Nectar PBX users who would like to have it on IOS or Android device Download the App from the Google Play Store or Apple App Store. Search “GrandStream Wave” Launch App on your … Continued
Please download and install the software from the link provided. https://www.zoiper.com/en/voip-softphone/download/current Please use appropriate version for your computer – Select proper version version. ( 32bit or 64bit ). Once the application is installed , launch the application. 1.You will receive … Continued
Administrators are able to purchase additional phone numbers for their business. If you’re targeting a certain geographical area you can purchase a local number for that region or if you have a limited time campaign you can purchase a custom number … Continued
There are 3 User Categories in Nectar Desk : Admin, Normal and Supervisor. Admin and Supervisor can do everything within the system. Here is how Nectar Desk Account looks with Admin or Supervisor : Admin and Supervisor have access to … Continued
The default response format is JSON, but nonetheless, the API also supports HTML, XML AND CSV. Your methods will be the standard HTTP methods like GET, POST and DELETE. Because the REST API is based on open standards, you can … Continued
The REST API is authenticated using an API key, you can find your unique secure api key under the “API Page” in the Settings menu in your Our system Account. Authentication: <> Example: “X-API-KEY” : “skge2EREa9a345@ee!a85”