What’s new at Nectar Desk
Hey guys! Welcome to our Newsletter. Today we’ve prepared for you a few features we have released recently and we…
Details
Top Customer Service Related Events for the Call Center Industry
Tutorials and Podcasts are good in learning about customer service tips within the call center industry. However, attending live…
DetailsShort Abandoned Calls: Small metric which kills your call centre performance
Contact centres are increasingly handling more interactions than ever before. Long hold times and diminishing service levels are…
Details
May,19 release notes – Automated Calls, SMS Analytics 💬💬💬 and more new features
What’s new at Nectar Desk Hey guys, Welcome to our Release Notes. Would like to cover some of the features we have…
Details
Sales Hack –>> Local Presence – How a Simple feature can Increase your outbound successful call rate by 400%
Indeed there is a simple feature that has the potential of increasing your answering rate for outbound calls by…
Details
Sales Hack –>> 30% more calls daily – Voicemail Drop
Probably you have heard something about Voicemail Drop but first of all its important to clarify that there are two…
Details
Finding the Right Call Center Management Software
Finding the Right Call Center Management Software Call centers are the heart of companies and bring the best sales drivers…
Details
An Artificial Intelligence Can Now Answer Your Phone
An Artificial Intelligence Can Now Answer Your Phone Can you believe it? It’s now possible to swap a receptionist with…
Details
What to Look for in a Small Business VoIP System
What to Look for in a Small Business VoIP System Anyone who has done anything with the Internet knows that…
Details
Developing Deep & Personal Relationships with Your Prospects – CRM Approach
Developing Deep & Personal Relationships with Your Prospects – CRM Approach What’s always funny is that, while the business world…
Details