Nectar Desk CRM

Nectar Desk CRM will help you to build really strong relationships with your customers.

We use a special technology that allows you to manage your contacts inside and outside your organization with ease. Nectar Desk CRM is a great built-in database right in your account with no need to use any third-party apps. Our solution provides secure collection and storage of all the required information about your clients. You will get a comprehensive overview of the prospect and customer data thanks to the Nectar Desk advanced features.

Nectar Desk contact database is a useful choice to improve the efficiency of your call center. You work smarter and save more time due to the automation of all processes related to your clients and prospects. Our solution will bring you much more opportunities to grow your business.

Nectar Desk CRM
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What Do Users Get With Nectar Desk CRM?

Full Customization

Full Customization

Nectar Desk takes care of your convenience and tries to be as much user-friendly as possible. You can customize your CRM in order to use it in the most appropriate way especially for your call center. There are handy options to add custom fields and handle various scenarios.

nectar desk crm

Statistics and Reporting

You will be able to observe the working performance of your agents in real-time. Nectar Desk provides you with advanced agent analytics tools for easy reporting. It is possible to see the first response time of every agent and manage the abandoned call rate in a few clicks.

Nectar desk CRM

Advanced Functionality

We offer you a great call center solution with numerous up-to-date features such as contact lists, calling campaigns, activities as well as CRM integrations. Nectar Desk enhances users to have all tools for efficient working performance and delivering impeccable service.

nectar desk crm

  Deep Connection With Customers

We have designed the intuitive CRM feature to help you to build loyal relationships with your customers due to contact details and personalization. The Nectar Desk team will be here for you at each step of your working performance to deliver seamless customer service.

The Nectar Desk CRM is a perfect database in the cloud that can be used for all spheres of business without any technical requirements except internet access. It is based upon the following major feature types: setup features, call handling, contact center features as well as analytics and monitoring.

Nectar Desk CRM includes all kinds of information:

– the contact’s full name, phone number, and email address
– the date when the contact was added to CRM
– the tag with information that helps to describe the result
– the name of the organization your client belongs to
– the deal your client is associated with

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Other Great Products by Nectar Desk 

Live Chat Platform

WhatsApp Integration

Business Messaging