Nectar Desk + Shopify

Nectar Desk offers all-in-one call center software that you can set up in minutes. It works great with your Shopify account. The integration helps you support customers better and get better results.

Full Contact Center Functionality Inside Shopify.

Shopify is the leading cloud-based, multichannel e-commerce platform designed for small and medium-sized businesses. The software provides tools to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. Thanks to the integration with Nectar Desk, Shopify users boost their work productivity and perform much more efficiently.

Personalize Every Call

Integrating Shopify with Nectar Desk boosts call center productivity and increases customer service. When a call connects, Nectar Desk shows the caller’s Shopify history and personal details. Agents can use this information to quickly connect with customers and provide better service.

Increase Staff Productivity

Nectar Desk’s Shopify integration removes the need to switch between different tabs. Agents can do everything within the Nectar Desk app. So, automated workflows eliminate the need to enter data into different programs. This saves resources and reduces errors. Set it up once, and it will run by itself.

Individualize Sharing of
Important data

Nectar Desk syncs data with Shopify automatically. Therefore, it provides current and accurate information. You can choose which data to share between Nectar Desk and Shopify to fit your call center’s needs. With the right details at hand, agents can focus on customer experience.