Your Call Center Software in the Cloud

The most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics

Call Center Software | Nectar Desk

Discover how Nectar Desk can help your business

 

We deliver a comprehensive call center software solution that can be setup in minutes from buying a number to customizing your agents and more.
No Contracts. No Hidden Fees. No Hardware. 24/7 Phone and Live Chat Support.

IVR, ACD and more

We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more

Advanced Agent Analytics

There is unlimited value in knowing every aspect of your agents’ performance. We provide full visibility that includes answering time, agent availability, ability to record, listen live along with customized reporting and alerts

24/7 Support

You don’t need to pay extra to get world class support. Our knowledgeable support team is available to assist you whenever you need them.

Nectar Desk – Cloud Call Center Software the way it should be

 

We at Nectar Desk believe every client should try our solution for themselves, encouraging our clients to trial our Cloud Call Center software to ensure it meets all their needs before they purchase. We offer free onboarding support to every trial account. We invite you to give NectarDesk a chance to show you how our Cloud Call Center software can improve your customer service

Call Center Software where Market Leaders are Born & Nurtured

  • Bring All Your Interactions to One Place

    With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows to integrate SMS, ticketing, chat, email texts, and other communications in a whim.

  • Conquer Global Marketplace

    Use our cloud-based ACD tools, auto dialers and IVR technologies to reach out to horizons you didn’t imagine.

    Take advantage of Nectar Desk VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls

  • Monitor Your Call Center Representatives in Real-Time

    You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.

  • Build a Scalable Contact Center

    Scaling up/down is effortless as you don’t have to install cumbersome hardware systems. Adding or subtracting agents shouldn’t be a nightmare anymore. Also, data storage and recovery is easier than ever with Nectar Desk.

  • Map Out Entire Customer Journey

    Our cloud call center solutions are designed to help diverse businesses create a holistic image of your prospect enabling you to tailor services to them. Our call center software supports 20+ integrations including Salesforce to ensure that all team departments get essential metrics from customer’s behavior across all platforms.

  • Push up Sales and Increase Company Profit

    Nectar Desk Call Center Software facilitates business to handle, manage, and report on every client interaction from all communication channels and give pleasant and reliable support. So, they will trust your organization, never turn down but recommend to their friend, relatives and simply familiar people while you’ll enjoy the growth of new customers.

The Reason We Stuck UP High in the Industry – Nectar Desk Benefits

Call Center Software | Nectar Desk

Want a system that can be used on the go? Then Nectar Desk already got you covered. From the intuitive dashboard to the use diversified call center software tools, everything is straightforward.

Your on-demand agents can operate smoothly from home as calls are routed to them when call volumes surge.

Tools such as auto-dialers and ACD automates call center operations enabling agents to concentrate on qualifying, converting and bringing leads to retention phase.

We present feature-rich virtual call center software that’s highly adaptable and compatible with various platforms.

Enhance your KPIs with real-time analytics, better workforce management and creation of production customer relationships with dozens of features at your disposal.

No complex configurations and junk. Set off your sail with a few clicks only.

Monitor, measure and generate reports to gauge KPI metrics in real time

Seamless integrations are enriching agents with valuable customers’ insights to enhance proactive and personalized client support.

Thoughtfully designed to accommodate enterprises of all sizes across various industries.

Fastidious operations tailored to the client increases ROI and bolsters sales.

Nectar Desk price comparison chart

 

No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.

Basic Voice

Advanced Phone Functionality
For Support Teams and Call Centers

$ 29

Per Month, Per Agent

Unlimited Inbound Local Calls*

Advanced Call Center Functionality

Integrations

Click-to call

Real Time Dashboards

Screen Pop

24/5 Phone/Chat/Email Support

Compare Plans

Multi-Channel

Phone + SMS + Chat + Email.
Complete Helpdesk for Teams

$ 49

Per Month, Per Agent

 

All features of Basic Plan

Live Chat

Email / Ticketing Helpdesk

Unlimited Agents

Unlimited Queues

 

Compare Plans

Unlimited

PowerDialer + Multi-Channel.
Unlimited Calling. Ideal for Sales Teams

$ 99

Per Month, Per Agent

 

All features of Multi-Channel

Power Dialer

All you can call

SLA

 

 

Compare Plans

We offer Advanced trial accounts completely Free for 14 days.
Including Credits and Phone Number to test Phone Calls.
START FREE TRIALNo Credit Card Required

* Unlimited Calling is Subject to Fair Usage Policy

What our client’s say about us

 

Clients around the world trust Nectar Desk to be their Cloud Call Center Software. Join them.

Nectar Desk is one of the best call center software we have used. Recording quality has a huge impact on speech analytics and all the other post-processing data. Using Nectar Desk makes you sure to obtain the best results. We highly recommend Nectar Desk software!
Michael Lamberg
Franchise Consulting Ltd
We are using Nectar Desk for about 1,5 years now for our call center focusing on outbound campaigns (telesales & surveys). The experience is awesome starting from the very pre-sales part, and it got even better after we got on board. The support team instantly answers when we need them. The call center software platform itself is very easy to administer, the sound quality is great and the tools and functions are becoming more required by every month. If you are oriented on outbound and are looking for a cloud-based software, I would definitely consider Nectar Desk.
Nick Perry
Safety Technology
Nectar Desk integration with Salesforce is amazing. It’s really fascinated our business to be faster and agile. Highly recommended call center software.
Alex Berg
Citrus