Calls
- Voicemail Drop
- How to configure Notifications
- Dispatching calls to Pipedrive contact owners
- Automated Call Campaigns
- Voice Broadcast
- Whisper in and Barge in options
- Predictive Dialer
SMS
- Giving Agents SMS Capabilities
- To Send an SMS Message
- Messaging History
- Things you need to know about the SMS Campaign
- Messaging (new)
- Receiving SMS Messages
- Messaging Canned Responses
Features
- Forms
- Warm Transfer Feature
- Multiple Agents Calling Campaign: how to set up
- Calling campaign: Email templates
- Voicemail Drop
- Automation to Create a Call Back Request
- Call History: secure storage of all your calls
Integrations
- Obtaining your API Key From Active Campaign
- Setting up ActiveCampaign in Nectar Desk
- Active Campaign: Create Contact
- Active Campaign: Add Note
- Active Campaign: Create Deal
- Active Campaign: Log Every Call
- How to set up Zingtree Integration