Nectar Desk + Zoho

Nectar Desk offers call center software that sets up in minutes and works with Zoho. Improve customer service and performance with this integration.

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Zoho integration
  • Keep all customer data in one centralized database.
  • Sync contact information and call logs automatically.
  • Forget about always switching between different tabs.
  • Track customer interactions with advanced analytics.

Full Contact Center Functionality Inside Zoho.

Zoho CRM is a powerful solution to improve your customer relationship and boost outcomes. There are great key features such as contact management, sales funnels, pipeline management, as well as workflow automation. It is an AI-powered conversational assistant that can help with management tasks, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting, and analytics. Thanks to the integration with Nectar Desk, the Zoho users boost their work productivity and perform more efficiently.

Zoho integration

Make Calls and Send Text Messages Directly From Your Zoho Account

Make calls to customers worldwide directly from your Zoho account using the Nectar Desk dial pad. It’s very convenient since you don’t need to switch between windows or apps. Just press the button next to the contact’s phone number, and our system will dial automatically.

Automatically Log Your Calls Into Zoho in a Few Seconds

Your calls and SMS are automatically logged in Zoho and Nectar Desk as a note in just a few seconds. This lets you review details and see the results of conversations, including: 
  • customer’s phone number;
  • Nectar Desk account number;
  • responsible agent for the call;
  • time, date and duration;
  • call recording URL.
Zoho integration
Zoho integration

Automatically Log Text Messages Into Zoho in a Few Seconds

Integrating Nectar Desk with Zoho lets you automatically log every SMS into Zoho as a note immediately after sending. After logging in Nectar Desk, you can see details: 

  • direction;
  • message content;
  • handling agent;
  • date and time;
  • customer's number.

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Get your Nectar Desk account with 50+ features & integrations.

We don`t charge any extra payment for integrations or additional features. 

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