Nectar Desk is a reliable and up-to-date SaaS solution for handling inbound and outbound calls with a set of useful features for reporting and analytics. We deliver comprehensive call center software that can be set up in minutes and will be a great integration to your Zoho account.
The integration takes only a few clicks and provides you with an avalanche of new possibilities to improve your customer service and outcomes. Scroll down and learn more about how to take your call center to the next level together with Nectar Desk and Zoho integration.
Full contact center functionality inside Zoho.
Zoho CRM is a powerful solution to improve your customer relationship and boost outcomes. There are great key features such as contact management, sales funnels, pipeline management, as well as workflow automation. It is an AI-powered conversational assistant that can help with management tasks, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting, and analytics.
Thanks to the integration with Nectar Desk, the Zoho users boost their work productivity and perform more efficiently.
Make Calls and Send Text Messages Directly From your Zoho Account
Nectar Desk and Zoho integration will crucially simplify your working process. You will be able to make calls to your customers worldwide directly from your Zoho account with the help of the Nectar Desk dial pad. It is extremely convenient as you do not need to switch over numerous windows or applications. All you need to do to make a call is to press the button near the contact’s phone number and our system will start dialing him automatically. There is no point in wasting your time on a monkey job.
Automatically Log Your Calls Into Zoho in a Few Seconds
Due to Nectar Desk integration with Zoho, you will be able to automatically log your calls into Zoho as a note in a few seconds. Then it allows to have access to call logs to see the call direction, result, contact phone number, your number in Nectar Desk account, the agent who was responsible for the call, time and date when the call was initiated, its duration, and call recording URL.
Nectar Desk takes care of your convenience together with Zoho CRM. Both platforms are extremely easy to use and can be integrated with a few clicks. You do not need to spend a lot of time on downloading numerous applications.
Automatically Log SMS Into Zoho in a Few Seconds
Nectar Desk and Zoho integration will also provide you with the ability to automatically log each SMS into Zoho as a note right after the text message was sent. After SMS was logged in Nectar Desk, it becomes possible to review its direction, the message, the agent who handled it, the date, and the number.
You will easily track your progress and grow your business together with the great features of Nectar Desk and Zoho CRM platforms. The whole process of integration takes only an API and a few clicks.
Integrate Nectar Desk with Zoho CRM Right Now
Nectar Desk tries hard to be the best software for its customers who are using Zoho and is proud to present to you our common integration!
Integration of Zoho and Nectar Desk will give users an opportunity to automatically log every call and SMS into the CRM as a note. You can automatically create a support ticket for each voicemail received. There is also an option to fill in this form with the required data during the conversation with your customer and it will be stored in Zingtree with the ability to have access to it from Zoho in one click.