Oxana Sedliar, Author at Nectar Desk Knowledgebase

Two-factor authentication

Two-factor authentication Nectar Desk is going to be more secure as we care about our customers. Today we’re adding two-factor authentication (2FA) to Nectar Desk. 2FA is a security system that requires two distinct ways of identification to access the … Continued

Nectar Desk SMS Mobile App

Reach your customers in the most direct way, with Nectar Desk SMS Mobile App. It provides 2-way SMS messaging. The pricing for messages is the same as for your current pricing plan. The app is free with no advertising. Let’s … Continued

WhatsApp Campaign

Have you heard about our WhatsApp Campaign? It’s time to level up your business with the help of it. Nectar Desk offers you the possibility to stay connected with your customers even via WhatsApp. The set-up of the campaign is … Continued

WhatsApp Template

Nectar Desk offers WhatsApp integration for business accounts. Now it’s possible to handle WhatsApp conversations directly from your account. In this case, you can use canned responses (to find them go to the left-side menu > SMS > SMS Settings). … Continued

Call recording and sharing with the team

Nectar Desk provides you the ability to record all call types. With the Call Recording feature, you can always have access to the required call in order to get some details from the conversation – we store Recordings as long … Continued

Messaging Beta

Manage your messaging with Nectar Desk. Handle your WhatsApp conversations directly from the Nectar account with the possibility to have calls, SMS, email, and other functionality. There is no need to communicate with clients using numerous channels – all is … Continued

Integration with ActiveCampaign Lite

Now it becomes much easier to integrate Nectar Desk with ActiveCampaign. Thanks to this integration, log your calls and SMS details into the CRM and keep all agents’ activity under control. There is no need to import lists anymore and … Continued

Facebook Integration

Integrate your Facebook Business account with Nectar Desk and handle your conversations directly from the Nectar account without opening the Facebook tab with the possibility to have calls, SMS, email, and other functionality. There is no need to communicate with … Continued

Author Archives: Oxana Sedliar

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