Nectar Desk and HIPAA COMPLIANCE

Nectar Desk and HIPAA COMPLIANCE

Important: Nectar Desk is not a covered entity and doesn’t consider itself as a business associate Nectar Desk Software does help our HIPAA-compliant customers to be aligned with PHI (Protected Health Information) requirements by providing customized solution for Call Recording. … Continued
Softphone for Nectar PBX

Softphone for Nectar PBX

This is an article for Nectar PBX users who would like to have it on IOS or Android device   Download the App from the Google Play Store or Apple App Store. Search “GrandStream Wave”   Launch App on your … Continued
Zoiper 5 for Nectar PBX

Zoiper 5 for Nectar PBX

Please download and install the software from the link provided. https://www.zoiper.com/en/voip-softphone/download/current   Please use appropriate version for your computer – Select proper version version. ( 32bit or 64bit ).    Once the application is installed , launch the application. 1.You will receive … Continued
Voicemail Drop

Voicemail Drop

Voicemail Drop feature allows you to leave pre-recorded message every time you hit voicemail box   General Overview of the feature   How to set it up: Navigate to Settings –>> Recordings and Upload voicemails for each of your agents. … Continued
How to set up Zingtree Integration

How to set up Zingtree Integration

In this article we will provide step-by-step guide on How to set up Zingtree Scripts and Decision trees to pop up within Nectar Desk’s screen Pop.  If you are interested to learn more about this integration please refer to video … Continued
SMS Dispositions

SMS Dispositions

SMS Dispositions are very useful for Nectar Desk clients who are actively using our 2-way Business Text Messaging / SMS Feature     Where to find configuration page? – Under Settings there is a tab SMS Dispositions. It’s pretty much … Continued