Nectar Desk is a reliable and up-to-date SaaS solution for handling inbound and outbound calls with a set of useful features for reporting and analytics. We deliver comprehensive call center software that can be set up in minutes and will be a great integration to your Pipedrive account.
The integration takes only a few clicks and provides you with an avalanche of new possibilities to improve your customer service and outcomes. Scroll down and learn more about how to take your call center to the next level together with Nectar Desk and Pipedrive integration.
Full contact center functionality inside Pipedrive.
Pipedrive is a great CRM solution that helps construction management teams to work easily and conveniently. There are handy features for tracking supplies, contacts, and your overall project progress. Due to this agile and powerful software, nothing will fall through the cracks, allowing your team to spend less time filing and more time selling.
Thanks to the integration with Nectar Desk, the Pipedrive users boost their work productivity and perform much more efficiently.
Make calls and send SMS straight from Pipedrive interface using the Nectar Desk Chrome extension
Nectar Desk and Pipedrive integration offer you an amazing option to make calls and send SMS to your customers worldwide directly from your Pipedrive account. There is no need to switch over numerous tabs and windows. It takes only a few clicks to set up the Nectar Desk Chrome extension and make your working performance much more efficient and effective. You will get an intuitive interface and new opportunities for your business immediately after integrating your Nectar Desk and Pipedrive accounts.
Get screen pops with Contact and Deal information retrieved from Pipedrive
Nectar Desk takes care of your convenience together with Pipedrive. Both platforms are extremely easy to use and can significantly simplify your working process. There are fancy screen pops that contain information about contacts and deals. If you integrate your accounts on both platforms, you will be able to see the deal`s title, status, pipeline, stage, value, and date during the call with a client. Everything you need is just previously created accounts in Nectar Desk and Pipedrive systems. It takes a few minutes to integrate your accounts with the help of API.
Automatically Log Every Call and SMS Associated With Pipedrive Deal or Contact
Due to Nectar Desk integration with Pipedrive, you will be able to automatically log different types of calls and SMS as a custom activity into Pipedrive as a note in a few seconds. Then it allows to review their details and see the results of conversations with clients. This information includes customer`s phone number, your number in Nectar Desk account, the agent responsible for the call, time and date when the call was initiated, its duration, and call recording URL. Moreover, there is an option to record unanswered calls separately from answered or voicemail and be able to run proper reports in Pipedrive.
Integrate Nectar Desk with Pipedrive Right Now
Nectar Desk tries hard to be the best software for its customers who are using Pipedrive and is proud to present to you our common integration!
You can use Pipedrive Forms and make make sure that the sales rep fills in all required Pipedrive fields during the call. The integration also allows you to automatically distribute incoming calls based on contact ownership on the Pipedrive platform. If you are interested in customization of workflow projects, contact our team and we will help you to customize towards your needs with great pleasure.