White Label Call Center Software
Offer a fully branded, enterprise-grade call center platform under your own name. Built for VoIP providers, MSPs, and telecom resellers.
Nectar Desk's white-label program lets VoIP providers, MSPs, and telecom resellers sell a fully branded call center platform under their own name. Partners receive a 50% discount on platform costs and set their own margin. Full go-to-market support, sales training, and 24/7 partner support are included.
Why Partner With Nectar Desk?
Add a high-margin SaaS product to your portfolio without building anything from scratch.
Increase Your Profit Margins
Significant partner discounts on Nectar Desk pricing. Add your own margin and offer a competitive, feature-rich platform that pays for itself.
Crush Your Competition
Differentiate your VoIP business and gain a competitive edge by giving customers a full omnichannel call center — under your brand.
Full Go-to-Market Support
24/7 support, sales training, marketing materials, and a comprehensive knowledge base so you can sell from day one.
Five Products You Can Resell Under Your Brand
Pick one or bundle them all — every product is fully rebrandable with your logo, domain, and colors.
Call Center Platform
Full inbound/outbound call center suite — IVR, ACD, call recording, queues, transfers, and real-time dashboards — all under your brand.
Auto Dialer
Cloud-based auto dialer with Voice Broadcast and Call Survey. WebRTC-powered — no hardware needed, runs straight from Chrome.
Predictive Dialer
AI-driven dialer that studies conversation patterns, assigns calls to available agents, and auto-leaves voicemails when needed.
Help Desk
Omnichannel helpdesk combining calls, email, SMS, and live chat in one interface — fully rebrandable for your clients.
Live Chat
Embeddable, fully brandable website chat widget. Quick setup with no coding required.
Everything Your Customers Need, Under Your Brand
The full Nectar Desk feature set — IVR, omnichannel, dialers, analytics — becomes your product.
IVR & Call Routing
Unlimited IVR menus, prompts, and scripts guide callers to the right agent instantly.
Call Recording
Record every call for compliance, QA, and training. Access recordings anytime.
Queue Management
Separate call queues with customizable hold music, business hours, and overflow rules.
Agent Monitoring
Avg handling time, missed call ratio, agent statuses — plus call monitoring, barging, and whispering.
Omnichannel Inbox
SMS, email, WhatsApp, Facebook Messenger, and live chat unified in a single agent workspace.
Analytics & Reporting
Real-time dashboards and historical reports on every queue, agent, and channel.
Auto & Predictive Dialer
High-volume outbound campaigns with AI-driven pacing and voicemail drop.
CRM Integrations
HubSpot, Pipedrive, Shopify, Salesforce and more — customer data stays in sync automatically.
Enterprise-Grade Technology Stack
Nectar Desk is built on Twilio and Plivo — the same carrier-grade infrastructure trusted by thousands of contact centers worldwide. Your white-label product inherits that reliability.
- Twilio & Plivo for calls, SMS, and social channels
- WebRTC technology — agents dial from any Chrome browser, no hardware
- Seamless CRM sync with HubSpot, Shopify, Pipedrive, and more
- Real-time updates via REST API and webhooks
- HIPAA / SOC2 / GDPR compliant infrastructure
Everything You Need to Sell and Scale
Nectar Desk white-label partners get far more than just a product — you get a full growth partner.
Sales & Product Training
Frequent training sessions to improve your cloud telephony offering and close more deals.
Marketing Materials
Ready-to-use collateral — brochures, landing page copy, and sales decks for your team.
Knowledge Base Access
Comprehensive resource library for onboarding your customers and support staff.
24/7 Support
Phone, live chat, and email support around the clock — for you and your end customers.
Early Feature Access
Be first to access new products and features before they go live for the general market.
Direct Team Access
A dedicated Nectar Desk contact for ideas, queries, and escalations — no ticket queues.
White Label Program
Resell Nectar Desk under your own brand with full go-to-market support. Custom pricing — contact us to get started.
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