The Facebook Messenger integration adds new features to your account in Nectar Desk. Thanks to this messaging channel you can offer your customers live chat messaging even without a website. Our integration allows to respond to messages and assist customers across multiple channels directly from a single interface of your Nectar Desk account.
Scroll down and get to know how to increase the customer satisfaction and boost your conversations with Nectar Desk & Facebook Integration.
Facebook Integration Will Significantly Boost Your Opportunities
Facebook Messenger is the key to communicating with billions of people all around the world. Integrate it with Nectar Desk to create a convenient, two-way communication channel with your customers and reach them where they communicate the most.
Our integration with Facebook will crucially save your time. It provides that there’s no need to give multiple agents access to your all-important Business Facebook page. Simply complete the integration with your Facebook account and assign agents to a Facebook instance. They will be able to respond as they would a live chat without ever opening the Facebook app or being granted admin permissions.
All in all Facebook Messaging is a whole other level of delivering a more personalized customer experience.
Does Your Nectar Desk Account Need Facebook Messaging?
Our Facebook integration is built-in and designed by the Nectar Desk team. It doesn’t require any extra payment. To connect the Business Facebook Messenger to your account, please follow the instructions.
Facebook Messaging is an excellent way to provide a more customized experience than is possible through other channels. When a Facebook user visits your page, he will appreciate the ability to contact you with a single click. Additionally, having your agents respond to Facebook messages is incredibly efficient. In contrast to phone conversations, agents can manage many Facebook inquiries at the same time.
The solution is amazing, isn`t it?
