Bulk SMS Campaign: Tips for Successful Setup

Bulk SMS Campaign: Tips for Successful Setup It’s an open secret, that the successful 21st-century business can’t prosper without constant and effective communication, and no partnership can be built without teamwork. The world’s biggest companies, as well as various small brands, believe that the two-way interaction between them and their customers plays an essential role…

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ACD

Increase Call Center Productivity With Automatic Call Distribution

Increase Call Center Productivity With Automatic Call Distribution It is an open secret that customer service plays a key role in the majority of 21st-century businesses. Call Centers are not the exception. When communicating with clients, the agents should be highly professional and responsive. And the task of the reliable call system is to provide…

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What’s new at Nectar Desk

What’s new at Nectar Desk Hey guys! Welcome to our Newsletter. Today we’ve prepared for you a few features we have released recently and we are glad to present you a short overview so you could find those, which could be the most efficient for you. Here we go! Activities Need to call back the…

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Top Customer Service Related Events for the Call Center Industry

Top Customer Service Related Events for the Call Center Industry Tutorials and Podcasts are good in learning about customer service tips within the call center industry. However, attending live events, conferences and training classes always provide in-depth experience and offer the expertise that other materials cannot offer. We have selected the top customer service related…

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