Top 10 Recruiting Firms in Canada

Top 10 Recruiting Firms in Canada Recruitment agencies help companies find and hire suitable candidates for open positions. They typically specialize in a particular industry or job category and are often hired by employers to assist in the recruitment process. Recruitment agencies provide a range of services to employers, including posting job openings, screening candidates,…

Disposition codes

Unlock the Benefits of Disposition Codes in the Call Center – Transform Your Efficiency Now!

Unlock the Benefits of Disposition Codes in the Call Center – Transform Your Efficiency Now! Disposition codes are an invaluable tool for any call center. They allow managers to track customer interactions, measure performance, and improve customer service. In this blog post, we’ll explore the benefits of utilizing disposition codes in the call center, discuss…

7 Steps to One Successful Automated Campaign in your Call Center

7 Steps to One Successful Automated Campaign in your Call Center It’s a well-known fact, that successful customer automated campaign programs should have clear objectives, concise questions, and closed-loop feedback processes. When properly developed, deployed, and analyzed, they can provide valuable business intelligence, customer insights, and product or process feedback. Many customer service organizations, on…

WhatsApp Templates Examples

WhatsApp Templates Examples WhatsApp option will bring your company closer to your potential clients and facilitate communication Communication with clients plays an important role in many spheres of business. Now it became easier to keep in touch with customers thanks to Nectar Desk WhatsApp Templates Examples. It’s an open secret that a business needs to…

Release 3.0.3

Release 3.0.3

Nectar Desk Release 3.0.3 (05.03.2021) The spring has brought warmth along with the new Nectar Desk release. Check our blog post to find out the last updates in Call History, Live Chat, and Queue Overview Dashboard for Teams. 1. Call History Actions Button We are convinced that the modern Call Center software should be efficient…