Benefits of SMS for Business Communications

Benefits of SMS for Business Communications The hesitation around using SMS for important business communications has well and truly been lifted, the flood gates to better business communication have opened. Banks, Hospitals and even Governments are now all using SMS to communicate. Last year the US Government used SMS to test its Emergency Alert System,…

Details

Call Whisper and Barge in

Call Whisper and Barge in Call center managers often share a common desire to coach their call team members to guide them in their conversations with prospects or customers. It’s an open secret that it’s not practical to hover over each call agent’s shoulder and instruct them on what to say. To make the training…

Details
Hiring Remote Sales Team

Hiring Remote Sales Team

Hiring Remote Sales Team Nowadays the world of business is constantly changing. Technologies become more advanced, world-changing events influence many spheres of business. Let’s remember, for example, the quarantine period when the majority of companies have adopted the concept of a fully or mostly remote environment and managing remote teams. That was overall the new…

Details

Accessible International Phone Numbers for Your Company’s Prosperity

Accessible International Phone Numbers for Your Company’s Prosperity The majority of modern organizations are global. In the past, only the largest of organizations participated in the global economy. Over the past few decades, however, ubiquitous internet access has dramatically changed how and where businesses operate. Today, even small and medium-sized businesses have international customers, locations,…

Details

How VoIP helps your business to be on top

  How VoIP helps your business to be on top Nowadays very few businesses can operate without a phone presence. It’s important to keep in touch with clients for many businesses, starting from the sales operations or customer support, and finishing with flower shops and veterinary clinics. Brands need a way to communicate with their…

Details

Benefits of Using Call Disposition Codes in the Call Center

Benefits of Using Call Disposition Codes in the Call Center It’s an open secret that nowadays every Call Center requires a reliable call solution to keep in touch with its clients worldwide. The modern market presents many variants with various user-friendly features: calling campaigns, auto-answer, call back functionality, analytics and call monitoring features, and many…

Details