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Call Center Software in the Cloud – Nectar Desk
Call Center Software
Call Center Software in the Cloud - Nectar Desk
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  • Product
    • Call Center Dialers
    • Ticketing System
    • Business SMS
    • Helpdesk
    • CRM
    • Live Chat
    • Instagram
    • WhatsApp
    • Facebook
  • Features
  • Pricing
  • Learn
    • Knowledge Base
    • Glossary
    • Blog
    • YouTube
  • DEMO REQUEST
  • START FREE TRIAL

Analytics & Monitoring

Nectar Desk Features

Agent
Activity

Monitor operator performance online and offline at a glance.

Nectar Desk Features

Contact
Activity

View key data for inbound and outbound calls quickly.

Nectar Desk Features

Interval
Report

Get statistics, including offered, handled, and dropped calls.

Nectar Desk Features

Multi-Queue Dashboard

Monitor agents’ queues, statuses, and ongoing calls.

Nectar Desk Features

Agent Overview Dashboard

Track agent statuses and optimize call performance instantly.

Nectar Desk Features

Agent
Analytics

View detailed data on agent availability, on-call status, and more.

Nectar Desk Features

Detailed Queue’s Analytics

Analyze queues, wait times, calls, and dispositions.

Nectar Desk Features

Overview Dashboard

Monitor agent status: on-call, available, away, or offline.

Schedule your personal demo with our team

310-261 Montreal road, Ottawa, K1L8C7
+1 877 777 5728

 

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