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Call Center Software in the Cloud - Nectar Desk
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small business voip

What to Look for in a Small Business VoIP System

What to Look for in a Small Business VoIP System Anyone who has done anything with the Internet knows that…

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Call Center Software, Call Center Software FeaturesBy Tom BakerMarch 12, 2018
cold transfers

Warm Transfer Vs Cold Transfer: What You Should Know

Warm Transfer Vs Cold Transfer: What You Should Know Sometimes it is very difficult to figure out what is good…

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Call Center Software, Call Center Software FeaturesBy Tom BakerMarch 5, 2018
robo calls software

Getting in Touch with Thousands of Clients Through Voice Broadcasting

Getting in Touch With Thousands of Clients Through Voice Broadcasting Since AI made entry to customer service industry, it has…

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Call Center Software, Call Center Software FeaturesBy Tom BakerFebruary 26, 2018
social service desk

Help Desks as Social Places

Help Desks as Social Places Whether your call center is built on a transactional or technical foundation, the goal is…

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Call Center for Marketing Department, Call Center SoftwareBy Tom BakerFebruary 19, 2018
text message blasting

Virtual Long Numbers for Borderless SMS Messages and Higher Customer Experience

Virtual Long Numbers for Borderless SMS Messages and Higher Customer Experience A recent Consumer Reports study indicates that customers get…

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Call Center Software, SMS Call CenterBy Tom BakerFebruary 16, 2018

Nectar Desk Wins FinancesOnline 2016 Customer Experience Awards For Call Center Software

Since the launch of Nectar Desk in 2015, we have been working hard to refine the product and offer additional…

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Call Center SoftwareBy HeatherFebruary 12, 2018
hosted predictive dialer

Transforming Customer Support in Call Centers with Predictive Dialers

Transforming Customer Support in Call Centers with Predictive Dialers As firms continue to drool on the potential of online marketplaces…

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Auto Dialer, Call Center ProductivityBy Tom BakerFebruary 5, 2018
Autodialer White paper

Whitepaper: 10 Ways Auto Dialer Can Save You Money

Call Center AgentsBy Tom BakerJanuary 29, 2018
free pc phone dialer

3 Things Catalyzing Call Center Fraud & Plausible Solutions

Auto DialerBy Tom BakerJanuary 29, 2018
free business voicemail

5 Keys to Spawning Upbeat, Exciting & Professional Voicemail Greetings

Call Center Software, Call Center Software Features, Customer Support EmailBy Tom BakerJanuary 22, 2018
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