Calling Campaign

Calling Campaign: Manual Dialer VS Auto Dialer

Calling Campaign: Manual Dialer VS Auto Dialer  Nowadays, most people have been already called by sales representatives of different organizations. A calling campaign is a structured plan of contacting prospects to make one-on-one conversations. This old form of marketing can bring significant results if it is done properly. Such campaigns may be executed for a…

Details

Release 3.3.17

Release 3.3.17 (11.03.2022) The Nectar Desk team has developed new handy options for your better performance and results in Release 3.3.17. We try to make our call center software as convenient as possible. There are useful updates in ActiveCampaign contact data; WhatsApp Message Actions buttons; Contact Section Actions Dropdown; and the ability to Cancel Scheduled…

Details
Multichannel Messaging

Six Ways Businesses Can Improve Customer Engagement Using Multichannel Messaging

Six Ways Businesses Can Improve Customer Engagement Using Multichannel Messaging Multichannel messaging has become a must-have for both business-to-consumer (B2C) and business-to-business (B2B) communications. This modern technology helps businesses manage conversations across popular messaging apps, like emails, SMS & MMS, Facebook, or WhatsApp. Consolidation of communications into one place makes it much easier to collaborate…

Details
Release 3.3.8

Release 3.3.8

Release 3.3.8 (11/05/2021) We at Nectar Desk have been working hard to announce the results of our work on improving your user experience in Release 3.3.8. So today let’s discover the benefits of: Live Chat Visitor Information; Live Chat Rating; New integration: Service Titan. We are constantly adding some useful options to the Live Chat.…

Details
Release 3.3,3

Release 3.3.3

Release 3.3.3 (08.09.2021) Hey guys! We’ve prepared for you many useful updates to make your Nectar Desk usage as pleasant and convenient as possible. In Release 3.3.3 you’ll get to know about the last enhancements in Messaging, Reporting, and the following options: New Complete Conversation Logic; Assigning Contact for Live Chat; Displaying Previous Conversations for…

Details
Release 3.3.2

Release 3.3.2

Release 3.3.2 (08.12.2021) No doubt, summer vacation is one of the coolest parts of the year. Still, we haven’t slowed down in shipping release updates! Here’s the latest news from Release 3.3.2 👇🏼 Messaging BETA We’ve been doing our best to create the user-friendly, easy-to-use, and convenient Messaging BETA channel, so we merged all available…

Details