5 Salient Facets of VoIP Phone Systems
5 Salient Facets of VoIP Phone Systems Previous deployments in contact centers required enterprises to install expensive PSTN hardware units.…
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Why Call Recordings are Great for Marketing Campaigns
Why Call Recordings are Great for Marketing Campaigns Sales personnel at all times need to have metrics that they use…
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Leveraging Contact Center Integrations: Nectar Desk Uniqueness
Leveraging Contact Center Integrations: Nectar Desk Uniqueness We’re living in a world that is very connected with people across the…
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Which Network Powerful for VoIP: WiFi or Ethernet?
Which Network Powerful for VoIP: WiFi or Ethernet? First, check my post here if you’d like to know more about…
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Distinguishing Factors About Call Blind Transfer and Warm Transfer
Distinguishing Factors About Call Blind Transfer and Warm Transfer Service Call transfer service can be defined as the act of relocating…
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Is It Right to Shift to Cloud Based PBX System? Advantages Vs. Drawbacks
Is It Right to Shift to Cloud Based PBX System? Advantages Vs. Drawbacks Private Branch Exchange (PBX) is a channel…
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What Cloud Innovations Can Contact Centers Use?
What Cloud Innovations Can Contact Centers Use? Corporations across the globe are taking service delivery to the next level regardless…
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Call Forwarding For Startups, Small and Mid-Sized Businesses
Call Forwarding For Startups, Small and Mid-Sized Businesses Every business owner knows that having call center is key in driving…
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