Top Phone Systems for Startups Small businesses need smart, affordable tools to stay connected. Good phone systems for startups help teams talk to customers, work together, and grow without hassle. Modern phone systems do more than just make calls. They offer features like VoIP, virtual numbers, and smart automation. These tools make work easier, improve…
Nectar Desk is Awarded the Best Support in 2025 Nectar Desk, a leader in cloud-based call center software, is thrilled to announce its recognition as the Best Support in 2025 by Software Suggest. This prestigious award acknowledges companies that consistently provide outstanding customer service and support, setting a high standard in their industries. This achievement…
How to Avoid Sue Cases for Using AI in a Call Center? Nowadays, using AI in a call center is no longer surprising. Its rise has significantly transformed customer service. AI helps improve response times and offers 24/7 support. These benefits increase customer interactions to a higher level. AI can lead to big issues if…
Nectar Desk Support Release 4.1.0 Introducing Release 4.1.0! This update brings exciting enhancements and features to Nectar Desk. We’re excited to announce Nectar Desk Release 4.1.0! This update brings new features and improvements to make your experience better. So, you can easily find and manage campaigns, and enjoy a redesigned messaging system, disable wrap time…
Nectar Desk Support Top 10 Recruitment Networks “Connect with the top 10 recruitment networks where talent meets opportunity and dreams turn into careers.” Finding the best talent in the pool of resumes can be challenging and really time-consuming. Therefore, a lot of businesses try to simplify the hiring process. The good news is that recruitment…
Ringless Voicemail Drops: Legal or Not? Ringless voicemail drops have increasingly become popular with collection agencies and telemarketers in the last couple of years. It generates mixed reactions from people as there are people who see it as an invasion of their privacy, while others have no problem with the technology. But, What Exactly Is…
Top 10 RinglessVoicemail Providers Businessmen are always looking for ways to improve communication with their customers. Today, the best way of seamless communication is ringless voicemail. Instead of making constant calls, you can leave a voicemail. Thus, agents don’t have to wait a long time for a response. Therefore, we’re going to talk about the…
Nectar Desk Support Release 3.9.0 Introducing Release 3.9.0! This update brings exciting enhancements and features to Nectar Desk. At Nectar Desk, your satisfaction and comfort are at the heart of everything we do. We understand that simplicity and optimization of use are vital nowadays. Your feedback has been the main part of creating updates. Therefore,…
Call Center Productivity Boosting Remote Sales Teams with Cloud Phone Systems In the contemporary business landscape, the concept of remote work has gained unprecedented momentum. This shift has been particularly transformative in the realm of sales, a field traditionally reliant on in-person interactions and office-centric strategies. Remote sales teams, while benefiting from the flexibility and…
Top 10 Recruitment Agencies in Ottawa “Recruitment agencies are the bridge that connects talent with opportunity, and businesses with the best-fit candidates” Recruiting is an integral part of working performance and business development. The main task is to find the best candidate for the appropriate position. But this process requires a lot of resources, expertise,…