Bulk SMS Campaign: Tips for Successful Setup

Bulk SMS Campaign: Tips for Successful Setup It’s an open secret, that the successful 21st-century business can’t prosper without constant and effective communication, and no partnership can be built without teamwork. The world’s biggest companies, as well as various small brands, believe that the two-way interaction between them and their customers plays an essential role…

Virtual Call Center Software

5 Ways to Build Authentic Customer Relationships through SMS & Messaging

5 Ways to Build Authentic Customer Relationships through SMS & Messaging With the majority of today’s consumers using mobile phones and the Millennial generation moving into the largest group of consumers, it’s essential that virtual call center software has text and messaging capabilities. Today’s consumers want the ability to both request and receive customer service…