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Virtual Long Numbers for Borderless SMS Messages and Higher Customer Experience

Call Center Software, SMS Call CenterBy AdminFebruary 16, 2018

Virtual Long Numbers for Borderless SMS Messages and Higher Customer Experience A recent Consumer Reports study indicates that customers get frustrated when held on call queues taking more than three minutes. Well, it’s not economically viable to hire agents that can ensure prospects get their calls answered a second after a dial. But, we have…

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