Moving from Traditional to Hosted Phone Frameworks – the Gains
Moving from Traditional to Hosted Phone Frameworks – the Gains It’s a not a debate anymore. Cloud based phone system…
Get to Know How CRM is Shaping the Future of Businesses
Get to Know How CRM Call Center Solution is Shaping the Future of Businesses A survey undertaken by Fortune indicates…
Which Network Powerful for VoIP: WiFi or Ethernet?
Which Network Powerful for VoIP: WiFi or Ethernet? First, check my post here if you’d like to know more about…
What Cloud Innovations Can Contact Centers Use?
What Cloud Innovations Can Contact Centers Use? Corporations across the globe are taking service delivery to the next level regardless…
Sounding like a Human and not a Robot in Call Centers
Sounding like a Human and Not a Robot in Call Centers Verbatim! Verbatim! Verbatim! This form of disseminating service to…
How Call Center Outsourcing Has Transformed With Technology
How Call Center Outsourcing Has Transformed With Technology It is surprising how technology is taking the world by a whim…
Big or Small, Your Business Should Embrace Mobile & SMS Marketing
Big or Small, Your Business Should Embrace Mobile & SMS Marketing In today’s digital world, businesses of all size are…
The 7 Ways to Win With SMS Marketing in 2017
The 7 Ways to Win With SMS Marketing in 2017 Text messaging marketing, or SMS marketing, is a phenomenon that…