CRM as a kind of Contact Database
- Improve the efficiency of your business
- See recent activity for the specific contact
- Collect all the required data about your customers
Here’s How Our CRM Works
If you want to improve the efficiency of your business, our reliable CRM may become the right choice to satisfy your approach. The Nectar Desk contact database allows you to collect all the required data about your customers. So, it can serve for further usage with your own customer relationship management system, or CRM.
Nectar Desk puts a lot on the table. First of all, the CRM call center is based in the cloud. Therefore, you can handle both inbound and outbound calls easily without any technical requirements. You need only internet access. It is based upon the following major option types: setup features, call handling, contact center features as well as analytics and monitoring.
Thanks to the CRM call center software you will not only get the common features of all call center CRM solutions including IVR, Extensions, Call Recordings, Local and Toll-Free numbers, etc. But, you will also receive important information about your agents’ performance.
Note and store all interactions with customers.
Get a comprehensive overview of each history.
Track all interactions and activities in real-time.
Manage leads through the sales pipeline.
Automate repetitive tasks with efficient tools.
Access and manage customer data anytime.
Boost Your Workflow with Our Solution
A perfect CRM database for all spheres of business should necessarily be both powerful and easy to use. In the case of using Nectar Desk CRM, you and your team will always access the needed data quickly. You won’t spend much time searching for the required call recording or other information related to your customers.
It’s also important that our database software includes efficient support. You can reach it at any time. So, we provide 24/7 telephone support, online chat, email ticket support, and very quick turnaround times. The Nectar Desk team does the best for you to keep using your database whenever you need it.
Nectar Desk Contact Database Includes All Kinds of Information
- The contact’s full name, phone number, and email address.
- The date when the contact was added to CRM.
- The tag – a piece of information which helps to describe a purpose or result of the call and allows it to be found again by filtering.
- The name of the organization your client belongs to.
- The deal your client is associated with.
- Recent activities: last calls, and text messages for today, last week or month.
Powerful alone,
but even better with:
