Operating and Optimizing Predictive Dialers for Ultimate Productivity Advancements in telephony integrations have brought a slew of tools that enable enterprises to tailor their services to prospects. Predictive dialer software is one of the tools that is highly regarded for its capabilities in utilizing artificial intelligence to transfer/forward interactions to service desks where clients can…
How an Auto Dialer Call Center Will Drive Your Leads & Increase Sales Once upon a time, your agents spent a large chunk of their time making phone calls. Picking through call lists, deciding who to call, waiting on hold, and getting voicemails. But with today’s technology, all of this manual work has become completely…
5 Ways How Lightning Voice and Predictive Dialers Work to Revolutionize Sales Processes Just a few years down the line since Salesforce introduced the Lightning Sales Cloud, an outstanding sales management feature in their CRM software, the company has again hit the headlines by rolling out the Lightening Voice. The CRM cloud giant announced that…