Release 3.1.0

Release 3.1.0

Release 3.1.0 (13.04.2021) April brings many long-awaited updates to Nectar Desk. We’ve grouped some of that in Release 3.1.0. Today we want to stick together and help you make sense of what’s out there. Let’s discuss: Handling Contact Field Placeholders Share Contact Button Under Calling Campaigns WhatsApp Enabled Numbers Column Here we go! Handling Contact…

Release 3.0.5

Release 3.0.5 (29.03.2021)

Release 3.0.5 (29.03.2021) Hey guys! Let’s discover the last updates about the Nectar Desk’s new fixes and options in Release 3.0.5. Today we talk about: – Wrap Up Time: Status Change – Voicemail Page Updates – Ticket ID added to Recent Activity Let’s go. Wrap Up Time: Status Change Voicemail Page Updates A few changes…

Release 3.0.4

Nectar Desk Release 3.0.4 (22.03.2021) It’s high time to check out the latest Nectar Desk Release 3.0.4. We’ve updated the software to help you feel all the benefits on your own. On today’s review are: Jabra Integration Live Chat Callback Ability to Remove Call Recording from the Call History WhatsApp Message Statuses Here we go!…

Nectar Desk Integration with Stripo

Nowadays, emails are a fast and convenient method of communication. In an office environment moving through the communication process should reduce the time it takes to communicate as compared to other forms of communication and increase productivity because it reduces the time that would normally be spent in face-to-face meetings or telephone calls. That’s the…

Benefits of SMS for Business Communications

Benefits of SMS for Business Communications The hesitation around using SMS for important business communications has well and truly been lifted, the flood gates to better business communication have opened. Banks, Hospitals and even Governments are now all using SMS to communicate. Last year the US Government used SMS to test its Emergency Alert System,…

call center features

3 Smart Call Center Software Features You Should Consider

3 Smart Call Center Software Features You Should Consider A reliable and efficient call center software is of immense importance for business which keeps clients communication first. It’s an open secret, that powerful call center software features are exactly what distinguishes virtual call centers from traditional business phone systems and landlines. Very often, the variety…