Release 3.0.5 (29.03.2021) Hey guys! Let’s discover the last updates about the Nectar Desk’s new fixes and options in Release 3.0.5. Today we talk about: – Wrap Up Time: Status Change – Voicemail Page Updates – Ticket ID added to Recent Activity Let’s go. Wrap Up Time: Status Change Voicemail Page Updates A few changes…
WhatsApp Templates Examples WhatsApp option will bring your company closer to your potential clients and facilitate communication Communication with clients plays an important role in many spheres of business. Now it became easier to keep in touch with customers thanks to Nectar Desk WhatsApp Templates Examples. It’s an open secret that a business needs to…
Nectar Desk Release 3.0.4 (22.03.2021) It’s high time to check out the latest Nectar Desk Release 3.0.4. We’ve updated the software to help you feel all the benefits on your own. On today’s review are: Jabra Integration Live Chat Callback Ability to Remove Call Recording from the Call History WhatsApp Message Statuses Here we go!…
What is an IVR? How IVR Can Improve Your Customer Service? Bet that it has been not even once or twice in your life when you heard an automated menu when contacting a company for service. That menu is interactive voice response (IVR) at work. In its common form, IVR is an automatic response that…
Nectar Desk Release 3.0.3 (05.03.2021) The spring has brought warmth along with the new Nectar Desk release. Check our blog post to find out the last updates in Call History, Live Chat, and Queue Overview Dashboard for Teams. 1. Call History Actions Button We are convinced that the modern Call Center software should be efficient…
Nectar Desk Release 3.0.2 (25.02.2021) New ideas should be immediately turned into reality for the benefit of our customers – this is one of our main rules. That’s why we would like to share with you our last update from Release 3.0.2. What’s new at Nectar Desk? Contact Details: SMS Activity Update Local SMS-enabled Numbers…