WhatsApp Templates Examples
WhatsApp option will bring your company closer to your potential clients and facilitate communication
Communication with clients plays an important role in many spheres of business. Now it became easier to keep in touch with customers thanks to Nectar Desk WhatsApp Templates Examples.
It’s an open secret that a business needs to use modern communication tools to stay ahead of the competition. You can now create templates, send them to your customer in WhatsApp and minimize your time to send such Highly Structured Messages (HSM).
Templates are not only used to speed up the response to the client. Also, you can make sure your clients won’t feel abandoned, even on holidays or weekends.
Here you can find WhatsApp Templates Examples to create templates correctly.
Conditions for creating templates
To create good templates for different types of notifications, you should remember some rules. The template message content should not contain generic URL shortened links. Moreover, business templates ought to be written in an official style without any advertising and requests for action without specifying context.
Also, any messages that constitute confidential content are prohibited – messages containing terms related to such sensitive topics as debt restructuring/refinancing proposals may be scrutinized and be more susceptible to blocking.
The categories of Business WhatsApp template examples
There are many companies for which alerts can have different meanings and characteristics. Here you can see the most common and frequently requested templates as tips for creating your own unique and interesting notifications for potential customers.
WhatsApp Templates Example: Appointment Updates
Nobody likes meetings canceled because of the simplest thing “I forgot”. Appointment Updates is the magic pill that will always remind you of small things like a manicure or a haircut. And it will always be at hand with a notification about an important meeting with partners about the signing of an agreement for several million dollars 🙂
Dear %Name%, the meeting with your business partner is booked on %Date%. We look forward to seeing you ten minutes in advance at %Place%. See you!
WhatsApp Templates Example: Auto-Reply
If you want to always stay in touch with your clients, as every client is important to you, Auto-Reply templates will help you with this. During non-business hours, on weekends or holidays, your clients will always be notified that they will soon receive help or advice on issues.
We are glad to receive your message! During business hours we respond to your message as soon as possible. If you have any other additional questions, we will look through them and will answer them shortly. Thank you for being with us!
WhatsApp Templates Example: Issue Resolution
Everyone has problems or malfunctions in the work, so it is important to warn either the client or the company in time about an error within the system. Issue resolution template is an easy way to tell about faults, clarify when they will be fixed, and thus reassure the client since the problem is being solved.
We would like to apologize for the inconvenience caused. As soon as we resolve this situation, we will inform you about it.
The support team of %Company%.
Template Payment Update
The template for Payment Update is used to ensure that the client is always aware of the receipt, confirmation, or refund of payments for any financial transactions.
Dear %Name%, your refund request has been approved. Expect money to be credited to your card for 3 days. Thank you for asking for help! The best regards, %Company%!
Template Personal Finance Update
This template will allow insurance or financial companies to inform clients about changes in the financial condition, the balance of their cards.
Dear %Name%, your account is in danger of going overdrawn. Your current balance is %Balance%. With respect, Banking Group.
WhatsApp Templates Example: Reservation Update
Ideal if your potential clients are tourists. If such information as a reminder of the flight, the time of check-in at the hotel, or information of the clients about the transfer is always at hand in one device, this will relieve the client of unnecessary nerves.
Dear %Name%, your booking confirmation is %Number%. % Hotel Name% is expecting you on %Date%. Thank you for your order! Let us know when you need our help and we’ll be happy to help: %Telephone number%. See you soon!
Template Shipping Update
Every person at least once in life has ordered some food delivery or a bouquet as a gift to the loved one. So many common questions as: “When is the delivery scheduled?” “How long is the delivery?” need Templates Shipping Update.
Dear %Name%, we are cooking your pasta. Expected time of arrival: %Date and Time%. If you are not home at that time, please call us %Telephone Number%.
Template Ticket Updates
Too many contacts in your phone book and 24 hours a day is not enough to get in touch with all of them? Ticket Updates will solve this problem. No one from your clients will be deprived of attention and response.
Dear %Name%, we got your question. We passed it to the client manager, and we will answer you as soon as we have new information. Best regard, %Company%!
Template Transportation Update
The messages related to the carriage of passengers or goods, luggage, day, and time of the trip should always be under tight control. Such information is difficult to correct due to the non-mobility of the transport service.
Congratulations! You ordered a bus from %City of departure% to %City of arrival% at % Date%. If you want to cancel your booking or have questions, please contact us %Telephone number%. Good dear to you!
WhatsApp Templates Example: Outside of Business Hours
Your business hours are finished, but you received messages from clients? With this template, you can answer and guide the client at what stage of the solution the asked question is and answer the client immediately once the agent will be at the workplace.
Dear %Name%, thank you for providing the information. We will follow up with you shortly regarding the next steps. With respect, %Company%!
We hope that our selection of WhatsApp Templates Examples for different kinds of business will be useful to you and we’ve inspired you to create your unique templates to improve communication with customers and increase the level of service in your company.