We at Nectar Desk now have the live chat dispositions that work with the same logic as the call dispositions and SMS disposition codes.

To set up this feature, you need to go to Messaging Settings and activate it.


The ability to force the agent to select the disposition is accessible as well.

You can add any dispositions you need:

Live chat dispositions

You can edit dispositions or add new ones anytime.


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Lera Dupliychuk