What is CSAT in Contact Centers: Unraveling the Buckle of Customer Satisfaction

What is CSAT in Contact Centers: Unraveling the Buckle of Customer Satisfaction

What is CSAT in Contact Centers: Unraveling the Buckle of Customer Satisfaction In the ever-evolving landscape of business, customer satisfaction stands as a cornerstone for success, and contact centers play a pivotal role in shaping these experiences. With customer expectations at an all-time high, companies must seize every opportunity to deliver exceptional service and build…