Nectar Desk is a reliable and up-to-date SaaS solution for handling inbound and outbound calls with a set of useful features for reporting and analytics. We deliver comprehensive call center software that can be set up in minutes and will be a great integration to your Firmao account.
The integration takes only a few clicks and provides you with an avalanche of new possibilities to improve your customer service and outcomes. Scroll down and learn more about how to take your call center to the next level together with Nectar Desk and Firmao integration.
Full contact center functionality inside Firmao.
Firmao is a great solution for managing your business online from anywhere in the world and at any time. This software provides handy tools including CRM integrated with VoIP, ERP, project and task management, timesheets, and much more. You will be able to manage sales opportunities from various sources in one single place.
Thanks to the integration with Nectar Desk, the Firmao users boost their work productivity and perform much more efficiently.
Make calls and send SMS straight from the Firmao interface using the Nectar Desk Chrome extension
Nectar Desk and Firmao integration offer you an amazing option to make calls and send SMS to your customers worldwide directly from your Firmao account. There is no need to switch over numerous tabs and windows. It takes only a few clicks to set up the Nectar Desk Chrome extension and make your working performance much more efficient and effective. You will get an intuitive interface and new opportunities for your business immediately after integrating your Nectar Desk and Firamo accounts.
Automatically Log Every Call and SMS Associated With Firmao Deal or Contact
Due to Nectar Desk integration with Firmao, you will be able to automatically log different types of calls and SMS as a custom activity into Firmao as a note in a few seconds. Then it allows to review their details and see the results of conversations with clients. This information includes customer`s phone number, your number in Nectar Desk account, the agent responsible for the call, time and date when the call was initiated, its duration, and call recording URL. Moreover, there is an option to сreate and download detailed reports including information from Firmao.