White Label Help Desk Software
Give your clients a fully branded omnichannel helpdesk — calls, email, SMS, and live chat in one interface — under your own name.
Nectar Desk's white-label help desk is a fully brandable omnichannel support platform combining calls, email, SMS, and live chat in one interface. VoIP providers and MSPs resell it under their own name with 24/7 partner support and full go-to-market materials included.
A Complete Help Desk Under Your Brand
Every feature your clients need to deliver world-class customer support.
Omnichannel Interface
Calls, emails, SMS, and live chat — all from one unified dashboard your clients will love.
IVR (Interactive Voice Response)
Create limitless IVR menus, prompts, and scripts for smart, automatic call routing.
Automatic Call Distribution (ACD)
Routes calls to the right agent or department instantly based on skills, availability, or queue.
Call Recording
Monitor and review interactions for QA, agent training, and compliance requirements.
Power Dialer
Automates outbound dialing to boost agent productivity and eliminate manual number entry.
Built-in CRM
Collects and organises customer numbers, emails, activity history, and personal details automatically.
Real-Time Analytics
Dashboards tracking call volume, agent performance, and customer satisfaction in real time.
Knowledge Base
Stores FAQs, guides, and resources agents can access during live calls to resolve faster.
Voicemail Drop
Agents leave pre-recorded voicemails with one click — no re-recording for every call.
Canned Responses & Dispositions
Save agent time on repetitive tasks with pre-written responses and quick disposition codes.
CRM Integrations
Zoho, Salesforce, Zendesk, Pipedrive, Shopify, ActiveCampaign, and more — all connected.
Security & Compliance
End-to-end encryption and secure data storage for GDPR, HIPAA, and data protection compliance.
Everything You Need to Sell and Scale
Higher Margins
Significant partner discount on Nectar Desk pricing. Add your own margin and offer a competitive, feature-rich help desk platform.
Sales Training Included
Frequent training sessions to improve your cloud telephony offering. Marketing materials and sales decks ready to use.
24/7 Partner Support
Phone, live chat, and email support around the clock — for you and your end customers.