Live Chat Software
Engage website visitors and customers in real time. Nectar Desk's live chat is built into your contact center — no separate subscription, no extra tabs.
Nectar Desk live chat is built directly into the contact center workspace — no separate subscription or extra tab needed. Agents handle website chats alongside calls, SMS, and emails in one unified inbox, with canned responses, chatbot handoffs, and full chat history.
Real-Time Visitor Engagement
See who is on your website and start proactive conversations before they bounce.
Omnichannel Inbox
Chats arrive in the same inbox as calls, SMS, and emails — agents handle everything in one place.
Canned Responses
Speed up replies with pre-written answers to the most common questions.
Chat History
Full transcript of every conversation attached to the customer record automatically.
Chatbot Integration
Automate first-response with a chatbot that qualifies leads and answers FAQs before escalating to a live agent.
Mobile-Friendly Widget
The chat widget is responsive and works on desktop and mobile browsers out of the box.