CRM Call Center Feature
Connect your call center data — calls, recordings, dispositions, and SMS — directly into your existing CRM for a complete customer view.
Nectar Desk's CRM call center feature syncs every call, recording, SMS, and disposition code into your CRM automatically — whether that's Nectar Desk's built-in CRM, HubSpot, Salesforce, Pipedrive, or Zoho. Agents have the full customer context on screen before they say hello.
Automatic Call Logging
Every inbound and outbound call is logged to the CRM contact record without manual data entry.
Recording Links in CRM
Call recording links are embedded directly in the CRM activity so managers can listen without leaving the CRM.
Disposition Sync
Call dispositions automatically update CRM deal stages and contact statuses.
Works with Your CRM
Native integrations with HubSpot, Salesforce, Pipedrive, Zoho, Freshdesk, and more.