Canned Responses
- Set up templates for your text messages
- Respond to common queries quickly
- Reduce the time spent on repetitive tasks
Here’s How Canned Responses Work
Do find yourself typing the same message over and over? We have a solution for you! Canned Responses are predetermined responses to text messages. It’s a quick and convenient way of communicating with your clients. This feature will save you time as there is no need to type the same message again and again for each customer. All you need is to create a template. After setting up choose it to make a new SMS for your client.
Nectar Desk users may choose the pre-recorded response from a drop-down menu, and it gets inserted into your answer. So, the agent becomes more productive and the client receives a more carefully crafted answer. To start using Canned Responses, first of all, you need to go to SMS Settings. Type the title of your template and the text itself. Furthermore, you can create as many predetermined answers as you want for further usage.
Responding to frequently asked questions quicker.
Focus on more complex and high-priority tasks.
Reduce waiting time of your customers efficiently.
Customize pre-written responses with details.
Reduce the risk of errors in your communications.
Share standardized responses with your team.
Boost Productivity with Nectar Desk
Canned Responses significantly save you time. It automates the reply process for common and repetitive inquiries. Instead of spending valuable time, you can quickly insert pre-written replies. Thus, you will be able to handle a higher volume of messages. This time-saving feature allows you to focus on more complex tasks that require your attention and expertise. Reduce the manual actions to routine questions. Canned Responses will optimize your workflow and increase your overall efficiency.
Powerful alone,
but even better with:
