For PureCloud Engage users, we can assure you that Nectar Desk provides a great call center software alternative. With a clean user experience and no hiccups for your customers, you won’t look back.
You want to help your customers, not spend unnecessary time forwarding them to other agents. With Nectar Desk’s Interactive voice response (IVR) system, this will never be a problem again.
Our automatic call distribution system will put your callers in touch with the right person. Your agents can focus on customers from start to finish.
Nectar Desk also provides state of the art analytics to help run your business better than your competition. Track call activity over time and make sound business decisions about staffing and agent performance.
Help your inbound dialers today by signing up for Nectar Desk call center solution. Your call center will hit the ground running and never look back. You have our promise.
Use Nectar Desk as PureCloud Engage alternative
We support all teams, be it one agent or over one hundred. No matter how large or small your team is, we guarantee you our top level of software performance as well as access to features you will be delighted with
Nectar Desk |
PureCloud Engage |
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| Price | from $29/user/mo | $110/user/mo |
| Extensions | ||
| Voicemails | ||
| Call Recording | ||
| Analytics | ||
| Advanced Agent Analytics | ||
| CRM | ||
| Custom API Integration |
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
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Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
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| START FREE TRIALNo Credit Card Required |
Nectar Desk client’s testimonials
We are, and we allways will be, small enough to care but big enough to provide you with a solid and feature-rich customer care sollution. Over one hundred clients trusted NectarDesk with their Cloud Call Centre. Join them
| “ | About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away | ” |
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Nasir Khan | |
| CanaFlora | ||
| “ | We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk | ” |
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Kyle Stone | |
| Partizan Cloud | ||