Create an AI voice agent
In this video
- Open AI Voice Agent > Voice AI Agents and click New Agent.
- Write the greeting and the system prompt.
- Choose a voice and language.
- Set escalation routing and any advanced options, then save.
Where to click
Create Voice Agent
Transcript
Read the narration
Open AI Voice Agent, then Voice AI Agents, and click New Agent. Write the greeting and system prompt, pick a voice and language, set escalation routing to a live queue or agent, and review the advanced options before you save.