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AI
AI voice agents and the AI chat bot.
Create an inbound AI voice agent or turn on the AI chat bot for SMS and live chat.
Create an AI voice agent
Create an AI voice agent that handles inbound calls, with its greeting, system prompt, voice and language, escalation routing and advanced options.
2:07
Set up the AI chat bot
Turn on the AI bot for SMS and live chat conversations, and set its name, model, instructions, auto-assignment channels, auto resolve triggers and after-hours handling.
1:56