Call Karma HelpGetting started
Welcome to the Call Karma knowledge base
In this video
- Open the Call Karma dashboard so you can follow each how-to in the same workspace.
- Watch this overview to see how call routing, campaigns, and the AI voice agent and chat bot fit together.
- Continue with Add a user, then route a phone number and create your first queue.
Where to click
Dashboard
Transcript
Read the narration
Welcome to the Call Karma knowledge base. These short how-to videos walk through the product: call routing and campaigns, the AI voice agent and AI chat bot, agent setup, messaging, ticketing, CSAT surveys, and developer tools. Start with adding a user, then route a number and open your first queue.