Create an extension
In this video
- Open Settings > Extensions and click Create Extension.
- Enter a 3 or 4 digit extension and a label.
- Point it at an agent's SIP endpoint or an external phone number, then save.
Where to click
Create Extension
Transcript
Read the narration
Open Settings, then Extensions, and click Create Extension. Choose a 3 or 4 digit number, add a label, and point the extension at an agent's SIP endpoint or an external phone number so colleagues can dial by extension.