Set up ticket inboxes
In this video
- Open Ticketing > Ticketing Settings and click Add Inbox.
- Set ticket numbering and the sender display name.
- Optionally add a Postmark server, assign agents, and configure inbound email forwarding.
- Save, then add more inboxes the same way.
Transcript
Read the narration
Open Ticketing, then Ticketing Settings, and click Add Inbox. Set ticket numbering, the sender display name, an optional Postmark server, assigned agents and inbound email forwarding. Repeat to add more inboxes.