Hiring Remote Sales Team
Nowadays the world of business is constantly changing. Technologies become more advanced, world-changing events influence many spheres of business.
Let’s remember, for example, the quarantine period when the majority of companies have adopted the concept of a fully or mostly remote environment and managing remote teams. That was overall the new experience, which was further successfully implemented into the usual workflow.
And it’s not surprising, as remote work has many benefits.
Related Content: Work from Home: Call Center Agents and Compliance
In this post, we’ll figure out how Nectar Desk can help your remote Sales team to succeed and make your business prosperous.
Figure out what you really need
The Nectar Desk functionality becomes more client-oriented day by day. We are building our software in such a way that it could satisfy all our customers’ needs.
Before you go too far into the process of hiring for your remote positions, it’s crucial to determine what functionality best suits your business needs.
We can provide your Sales team with the Calling, SMS, Ticketing, and Live Chat functionality as well as numerous Automated Campaigns and a fully operable Call Center Monitoring system.
Nectar Desk clients have already experienced all the benefits of remote work and effectively managed their working-from-home process. Our customers have remote Sales teams everywhere from Ukraine to the Philippines. And they all have one thing in common: the right functionality that keeps that process, and technology running smoothly so sellers can focus on what’s important.
Use the right options to improve internal communication
There is no doubt, that clients first. Still, the interpersonal communication between the team members plays a huge role, as if the workflow inside the company is set up efficiently, then all you need is to be maximum helpful and responsive to our customers. And you are in the bag 🙂
When managing a remote team, communication is paramount to ensuring everyone is on the same page all the time. Whether it’s daily meetings, daily check-ins, or even the constant repetition of information, there can never be too much communication with remote staff.
If you are used to managing a remote team, there are a few useful options in Nectar Desk that can help keep interactions and internal communications on a high level. Among them are:
- Activities that stand for a friendly reminder through which you can create a task for your colleagues such as a call, SMS, or email, and make sure it will be completed in due time
- Schedule Meeting option in order to access your Calendar in one click directly from the Nectar Desk account
- Internal notes for SMS and Emails where you can help your colleague to handle the conversation with the client or train the new staff
- Extensions – the shortcodes to quickly call another agent in the account:
- Dashboards to measure the team’s operations, such as the number of calls answered, length of the call, call resolution, etc:
Consider hiring a full-time talent
Your business can gain a lot from remote workers.
We at Nectar Desk are convinced that the future for remote work is bright. Reduced overhead, better work-life balance, flexibility, and abundant talent keep the dynamic healthy and strong on both sides of the equation as it has many advantages to both employers and workers. And our aim is to provide our customers with a fully operable system to make it possible.
Moreover, we want our customers to have a positive experience with remote work. We recommend you SalesNash services if you’re looking for a reliable remote Sales team.
These guys research your product and your market prior to starting. They can help deliver qualified Leads for marketing agencies, consultants, or any other b2b oriented service organizations, build the list of prospects to reach out to, and much more. SalesNash team does that in an old-fashioned, manual way, which is really precious as it allows making sure that the data is good while finding very specific information – your competitors’ users, event attendees/organizers, etc.
Hiring a Sales team to work from home without supervision is a special challenge. But it can have many benefits in terms of increasing your company’s profit, so with smart processes, open communication, and the right features, your virtual sales reps will be equipped to rise to the challenge and exceed your expectations.
Whether you’re looking to build a long-term relationship with your remote Sales Team representatives, reach out to SalesNash and they will provide you with the best experience and reliable staff.