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Messaging
WhatsApp, Facebook, Instagram, live chat, and canned replies.
Set up WhatsApp, Facebook, Instagram, the live chat widget, and canned responses.
Set up WhatsApp, Facebook and Instagram
Choose your WhatsApp number and display name, then turn on Facebook Messenger and Instagram and save each settings page; messages arrive in Conversations.
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Add a live chat widget
Add a live chat widget with a name and the domains it can be embedded on, and see where to block abusive visitor IPs.
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Create canned responses
Create a canned response with a title, the channels it is available in (SMS, LiveChat, WhatsApp), a message body and contact placeholders.
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