What Is A VoIP System, And Why Should You Want One?
As we forge ahead into the digital future, many business and consumer services are becoming wireless and cable-free. Whether we’re talking about what consumers are watching on television, or they way they access the internet, it’s apparent that landlines and hardware are no longer desirable, and that consumers and businesses alike are opting for flexible, and seemingly invisible, communication options.
If your business is expanding and needs flexible communication systems, VoIP telephone systems might be exactly what you need. If you want access to any number of local or long-distance phone numbers, and don’t want to rewire the building, keep reading!
What exactly is VoIP, you ask?
VoIP, short for Voice over Internet Protocol, is a system of hardware and software that utilizes the internet to facilitate telephone calls, versus accessing traditional landlines. It completely removes the need for hardware, cable installation, or any of the headaches and costs that traditionally accompany installing a telephone system into a location. Small business VoIP service will allow a business to have all the features and benefits that come along with having their own telephone lines, without much of the hassle and cost. The last time you dialed one of the companies you do business with, there’s a good chance that the number you called was, in fact, a VoIP number — to the end user, there is absolutely no difference.
What Do I Need To Get A Small Business VoIP Service?
There are a few things that are required to initiate a small business VoIP system, but many businesses already have these things for their basic operations.
Firstly, you will need a broadband connection that’s big enough to handle your expected volume of calls. Unless you’re starting a major operation, it’s often the case that your existing bandwidth will be sufficient. If not, it’s an easy fix.
Your internal network, which includes your routers and switches, must be able to handle the load too. This is something you can verify beforehand, and make modifications if necessary.
Lastly, if you are planning to use actual telephones for the calls, you want to ensure that your phones are able to communicate over VoIP. You’ll want to ensure your phones are SIP-enabled. If not, you may have a cost associated with upgrading the phones.
Some Key Benefits
There are many things that make small business VoIP phone systems attractive, but we’ll just touch on the major ones today.
Most importantly, it saves businesses money. Typically, there won’t be large-scale investments upfront to implement a VoIP system for your company.
Small business VoIP PBX servers can easily handle remote employees, and employees within the company can often call each other with no cost. Because everything is happening over the internet through data, those traditional hurdles and costs with landlines just aren’t there.
Small business VoIP solutions also offer significantly better benefits packages, when compared with traditional landlines. In addition to regular features you’d expect, such as small business voicemail and conference calling, you will find options for things like a Virtual Receptionist and software integration. Your business will have access to countless features and opportunities to increase efficiencies, lower costs, and improve collaboration.
If your business or call center is considering trying out small business VoIP solutions, give Nectar Desk a call today. With our comprehensive packages, we are able to find a solution to match the unique needs and budget of any small business. Don’t let the need for increased communications stop your business in its tracks!