Webhooks & Slack Notifications

Developer Integration

Webhooks & Slack Notifications

Push call, SMS, contact, and deal events to any URL with signed webhooks and a delivery log, and send notifications to Slack.

Nectar Desk webhooks send event data to an external URL when a call ends, a disposition is saved or changed, a recording is ready, an SMS is sent or received, or a contact or deal is created or updated. Webhooks can be filtered, signed with HMAC-SHA256, and replayed from a delivery log, and notifications can also be sent to a Slack channel.

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Event Triggers

Fire on call ended, disposition saved or modified, recording ready, SMS sent or received, and contact or deal created or updated.

Filters & Signing

Filter webhooks by disposition or list, and sign payloads with HMAC-SHA256 so your endpoint can verify them.

Delivery Log & Replay

Review every delivery in the log, and replay or resend events when your endpoint missed them.

Slack Notifications

Send Nectar Desk notifications to a Slack channel so your team sees them where they already work.

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