SMS History
- Review your text message history easily
- Download single message details in csv format
- Filter by the required data and find all the necessary information
Here’s How SMS History Works
SMS History is a secure storage for all your text messages. You can easily filter and find the required SMS in a few clicks. So, when you need to find the text message sent previously. You may filter it by the number in the Nectar Desk account. Only mention the sender of the SMS or the contact phone number. Besides, you can find the message sent on a specific day by filtering by date.
One more useful thing is an ability to filter your conversations by dispositions. It is a kind of note left by the agent when after a conversation with a client. If you have Admin or Supervisor rights, you can choose any agent in your account and see handled messages. Additionally, save the script of your conversation on your PC. First of all, open the required SMS thread. Then, export it with all the attached details. You will get the document in CSV format.
Get a centralized archive of all your text messages.
Provide better support with record of interactions.
Track engagement level of your SMS campaigns.
Provide regulatory compliance with SMS history.
Have comprehensive view of all interactions.
Save your time with the omnichannel platform.
Try SMS Scheduler with Comprehensive History
Nectar Desk’s SMS Scheduler and History features help to manage all text messages efficiently. With the scheduler, you can plan your text messages in advance. So, it will ensure timely delivery to your contacts without the trouble of manual sending. Additionally, our SMS History feature keeps a detailed record of all scheduled messages. In fact, it gives you a full view of your communication timeline. Manage your marketing campaigns, send reminders, or organize client follow-ups. The SMS Scheduler with History simplifies the process and organizes all data.
Powerful alone,
but even better with:
