SMS History
Search and review the complete history of every SMS conversation — by contact, agent, date, or number — for auditing, training, and dispute resolution.
Nectar Desk SMS history logs every inbound and outbound text message with timestamp, sender, recipient, delivery status, and agent. Supervisors can search by contact name, phone number, message content, or date range — and export threads for compliance or training review.
Full Message Log
Every SMS — inbound, outbound, delivered, failed — is stored with full metadata.
Search & Filter
Find any message thread by contact name, phone number, agent, or date range instantly.
Content Search
Search message content to find specific conversations about a product, issue, or keyword.
Export for Compliance
Download SMS history threads in CSV format for audit, dispute resolution, or training reviews.