Pop-Outs
Open CRM records, contact details, and caller information in a pop-out window — keep the softphone visible while reviewing customer data on another screen.
Nectar Desk pop-outs let agents detach CRM records, contact timelines, and conversation windows into separate browser windows. Agents can use multiple monitors to keep the softphone and call controls on one screen while viewing full customer data on another.
Multi-Monitor Support
Pop out any Nectar Desk panel onto a second monitor while keeping the softphone front and center.
Screen Pop on Call
Inbound call pop-outs open the contact record automatically the moment the call connects.
CRM Record Pop-Out
Open a contact's full CRM profile in a detached window without navigating away from the active queue.
Flexible Layout
Resize and position pop-out windows to match your preferred agent workspace setup.