Unlimited Concurrent Calls
- Track historic call activity for your contactc
- Screen Pop with CRM data on inbound calls
- Add notes and modify contact while on the call
- Call Recordings for all the communications with the contact
Here’s How Unlimited Concurrent Calls Work
Slow down blocked calls using Nectar Desk with boundless simultaneous calls and blocked calls will not intercept your company performance. So, this function guarantees that you can grow easily without a bad influence on clients. Get maximum customer and service benefits without paying a hefty price to ensure consistency and efficiency among your team. In the process, save time, as well as, money and avoid blocked calls problems.
Nectar Desk enables you to exchange an infinite number of concurrent calls without adversely affecting call standards. Despite multiple telephones functioning at the same time, all calls will go smoothly taking the stress away. Especially, when calling flow increases in peak periods.
Handle a larger volume of customer inquiries.
Increase productivity and streamline workflow.
Reduce customers' time spent in queues.
Ensure full capacity during peak periods.
Reach out to more potential customers.
Manage various communication channels.
Optimize Your Working Performance
Instead of a series of numbers to meet your call inflow needs, a hunting line is enough to aptly route all your calls. If you want variation, breakdown numbers by departments internally to promote security. Also, one number will be enough to send the caller to the necessary place to get what they need and want. With this, the standard of your calls and the issues of calls being blocked with a growth in calls is a non-issue.
Powerful alone,
but even better with:
FAQs about Unlimited Concurrent Calls
What is unlimited concurrent calls?
Unlimited concurrent calls means you can handle as many phone calls at the same time as needed. There is no limit to the number of calls you can manage simultaneously. So, this is useful for businesses that get a lot of calls or expect high call volumes.
How does unlimited concurrent calls benefit my business?
This feature helps to avoid missed calls and efficiently handles all inbound and outbound calls. This efficiency is maintained even during peak times. So, you can easily manage calls no matter how high the volume.
Do I need special hardware?
You don’t need special hardware to handle unlimited concurrent calls with Nectar Desk. Our modern call center software and VoIP service offer this feature come with the required infrastructure.
Are there any additional costs for unlimited concurrent calls?
Nectar Desk does not require any additional costs for unlimited concurrent calls. This feature is included without extra charges, making it easier to manage high call volumes without worrying about extra fees.