In the insurance industry, customers want especially fast, high quality, professional service. For this reason, you need a call center software that can provide your agents with the information that the need on client accounts. This way, they can use their time efficiently and deal with a high volume of calls in a short amount of time.
Nectar Desk provides the best solution for your business. With our multiple CRM integrations, you can be sure that your agents will be able to access all of your customer information in the cloud and link it to calls in real-time. Add client notes directly from Nectar Desk so that all of your agents are properly updated the next time they receive a call.
Monitor your agent activity with our deep analytics dashboard. Check in on key metrics such as the number of inbound calls handled, average answering time and agent statuses. Use these features to assess the quality of your agents and adjust staffing as required.
Get started with Nectar Desk today to take advantage of all these features and make your insurance call center more efficient.
Discover how Nectar Desk can help your business
We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.
Custom Main Greetings
We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…
Useful Analytics
There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.
24/7 Support
You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.
Nectar Desk – Advanced Phone System the way it should be
We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
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Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
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