Benefits of Using Call Disposition Codes in the Call Center
Benefits of Using Call Disposition Codes in the Call Center It’s an open secret that nowadays every Call Center…
Developing Deep & Personal Relationships with Your Prospects – CRM Approach
Developing Deep & Personal Relationships with Your Prospects – CRM Approach What’s always funny is that, while the business world…
Get to Know How CRM is Shaping the Future of Businesses
Get to Know How CRM Call Center Solution is Shaping the Future of Businesses A survey undertaken by Fortune indicates…
The Emergency of Customer Oriented Service
The Emergency of Customer Oriented Service Competition is really roughing up companies the wrong way, and who’s the beneficiary? Of…
Leveraging Data Mining for Better CRM Performance
Leveraging Data Mining for Better CRM Performance With the dynamism in consumer behavior observed after the recession, your small business…
If Your Call Center CRM & QA Software aren’t Working Together, You’re Doing It Wrong
If Your Call Center CRM & QA Software aren’t Working Together, You’re Doing It Wrong The right technology is crucial…