White Label Live Chat Software
Offer a fully branded, embeddable live chat widget to your clients. Fully customisable, no coding required — live on any website in minutes.
Nectar Desk's white-label live chat is a fully brandable, embeddable chat widget that VoIP providers and MSPs resell under their own name. It installs on any website with a single script tag — no coding required — and integrates into the omnichannel contact center workspace.
A Chat Widget That Looks and Feels Like Yours
Every detail is customisable — your clients' customers will never know it's powered by Nectar Desk.
Full Chat Customisation
Change the chat window title, welcome messages, colors (window, icon, text), and auto-open settings to match any client's brand.
Attachment Support
Agents and visitors can share files (docs, CSVs, images, audio) during a chat — downloadable with a single click.
Canned Responses
Pre-written answers to common questions triggered by a % shortcode — agents respond in seconds without retyping.
Callback Scheduling
Visitors schedule a callback directly from chat — they pick their timezone and preferred date and time.
Disposition Codes
Set up and select disposition codes for better categorisation, tracking, and reporting of every chat outcome.
Easy Website Embed
Embeds directly on any website with a simple script tag — no coding required, live in minutes.
Chat Analytics
Track chat volume, response times, agent performance, and customer satisfaction across all client accounts.
Omnichannel Inbox
Live chat conversations appear alongside calls, emails, and SMS in a single unified agent workspace.
The Easiest Upsell for VoIP & MSP Partners
Every business website needs a live chat widget. As a Nectar Desk white-label partner, you can offer a fully branded solution that plugs directly into the omnichannel workspace your clients already use.
- Embeds on any website — no coding, no IT required
- Full color and branding customisation per client
- Canned responses cut agent handle time significantly
- Callback scheduling bridges chat and voice seamlessly
- Unified in the same omnichannel inbox as calls and SMS
Ready to Add Live Chat to Your Offering?
Contact our partner team for custom pricing and full go-to-market support.